Documents disputes and concerns, referring to the Player Development Manager for more in-depth solutions. Is a solution-oriented problem-solver and assists in resolving guest issues with other departments.Continuously watch for new high-value players on the casino floor and quickly connect them to a Host or make contact if a Host is unavailable.Work closely with the Player Development team members and Players Club to achieve team goals, as determined by the Player Development Manager.Stay fully informed on all casino promotions, events, concerts, and campaigns.to maintain timely communication with high value players.

Proactively engage in email, text, phone calls, etc.Greets all guests with in a friendly and professional manner. Man the reception area for Platinum Elite and Diamond player services.Support Player Development team by providing services to high value guests.Exceeds guest expectations regarding timeliness and communications, ensuring priority service and response. May participate in external events to promote Seven Feathers and acquire new high value guests. Maintains guest confidentiality in all environments. Evaluates and issues guest complimentary items while following policy and procedure. Interacts with other departments for exceptional guest service. Acts as a liaison with the Players Club for service of existing guests and acquisition of hew high value players. Also assists in VIP promotions, events, and concerts. Responsible for assisting the Player Development team with daily administrative tasks to providing quality guest service for high value guests of Seven Feathers Casino Resort. Employer-paid life and disability plans.Comprehensive medical, dental, vision, and Rx coverage.We also offer a competitive salary and benefits package, including: You get to work for an employer who encourages Team Members to succeed and grow by providing training, development, and advancement opportunities. Experience the thrill of Nevada-style gaming, fabulous food and beverages, nightly entertainment, a full-service spa, indoor pool, fitness center, world-class RV Resort, a nationally recognized travel center and unmatched personal service.Īt Seven Feathers, you have the opportunity to apply for a diverse array of employment opportunities and be a part of something special. The amenities allow you to enjoy a premier resort experience. It’s a place where service is delivered by the friendliest people on earth in a location of outstanding natural beauty. Seven Feathers Casino Resort ranks in the top 20 of Pacific Northwest properties and is one of the fastest growing destination resorts in the region.

7 feathers casino jobs